Trade Practices & Consumer Protection Laws
Services
Trade practices and consumer protection laws in Malaysia are predominantly covered by the Trade Descriptions Act 2011 and the Consumer Protection Act 1999 which are put in place to ensure a fair and equitable marketplace, thereby providing safer products and services for consumers.
Unfair or deceptive trade practices include:
- False representation of a good or service
- Misleading and deceptive conduct
- False, misleading or bait advertising
- Various other fraudulent, deceptive, or unethical methods to gain unfair business advantage or cause injury to consumers
Consequences of violating these laws:
Businesses should ensure that their trade practices do not fall foul of these laws. Violation of these laws which seek to protect consumers may have serious economic consequences, in addition to criminal sanctions.
We have significant experience in:
Advising on many facets of trade practices and consumer protection laws involving false advertising, marketing, product labelling, product standards, as well as defective products and recalls.
For related areas, see:
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Wong Jin Nee
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Lim Yean Yean
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